Valerie Stephens
620 Asheville
Hwy · Strawberry Plains, TN 37871
585.750.2696
stephens.v@gmail.com
Professional
Summary
History of building relationships between
individual needs and technology solutions·Over 22 years in the technical field with 15 years of
experience in higher education ·Creative problem solver with strong interpersonal qualities ·Highly self-motivated with the ability to motivate others
·Accepts challenges and added responsibility· Outstanding interpersonal, training, and presentation
skills
Professional
Experience
Carson-Newman University, Jefferson City, Tennessee
Chief Information Officer 1/2012
– Present
- Develop and
implement strategic plans for Information Technology that supports the
strategic plan of the University, as well as its academic and administrative
needs
- Lead the
development of automated enrollment strategies which include goals, policy, and
procedures to support enrollment management for Carson-Newman’s Adult and
Graduate Studies
- Collaborate with University
personnel in the development and delivery of online courses and degree and
non-degree programs
-Proactively work
in a creative and collaborative environment with the various Vice Presidents in
a continuous effort to improve operations and work processes through the use
of existing and cutting edge technology
-Supervise a staff
of various sizes
Online Learning Director/Academic / Information
Technology Liaison 6/2008 – 1/2012
-Work closely with
educators, administration, and marketing to develop online learning degree
programs
- Promote the use of
technological innovation in on-campus learning and instruction, working with
campus administration, academics and the information technology teams to align
goals, vision, and budgets
- Lead technology
committee assignments to explore new technologies and negotiate software
pricing and support from vendors
-Develop and
deliver training programs and workshops for faculty and staff
-Provide support
for implementation and integration of instructional technologies in both online
and traditional classes
-Led the University
in the selection and transition from the Blackboard/WebCT course management
system to Edvance360 LMS-SN
- Designed and
administer the University’s first intranet using Microsoft’s SharePoint 2007
Alfred University, Alfred, New York 2/1999 – 5/2008
Assistant Director/Technology Coordinator 7/2006-5/2008
- Used this time to
acquire a working knowledge of the admissions and financial aid process to help
me further understand the higher education culture
-Responsible for
all aspects of Graduate admissions including recruitment, advisement of
admissions process and coordination with individual graduate program policy and
recruiting efforts
-Consulting and
implementation of new technologies for Enrollment Management
Trainer for Instructional Technology 5/2003 – 7/2006
-Promotion, design,
and development of new technical training programs which provided one-to-one
and traditional technology workshops for the University faculty, staff and
administration
- Lead trainer for
new implementation of SCT Banner student information system
-Information
Technology representative of University technology committee
-Member of Middle
States Accreditation communications standards committee
-Supervised
Graduate Assistant workers
Helpdesk Technical Specialist 2/1999 - 4/2003
- Developed and
assisted in implementation of strategic service-level agreements as well as the
development of a new call-tracking process
- Analyzed, tracked
and reported on open and resolved IT problems
-Collaborated with
network and desktop technicians to help provide a more consistent and
satisfactory support experience
-Supervised
Students for Technical Assistant workers
Ciber, Inc., Fairport, New York 8/1998 - 1/1999
Information Technology Professional
- I.T. Deployment
Contract – Xerox Corporation
Wayland-Cohocton School, Wayland, New
York 3/1994 - 6/1998
Director of Computer Services
-Managed multimillion dollar technology expansion for the two-campus district
-Established a strategy
for the short term and long term direction of computerization of the school
district
-Expanded computer
services from approximately 150 stand-alone workstations and 80 networked
workstations to a 350+ networked workstation environment
-Implemented,
administered and maintained district-wide network
-Advised the Board
of Education on technology policy and acquisition
-Implemented and
directed the adult computer education program
Education
-M.B.A. Business
Administration, Alfred University 5/2006
-B.S. Business Management, SUNY Empire State College 5/2004
Teaching and
Course Development Experience
-Undergraduate
Courses
-Management Information Systems
-Business Information Tools
-Faculty/Staff
training (partial listing)
-So You Want to Teach Online
-Effective Time
Management
-Riveting
Technologies (Strategic Technology Planning)
-Learning to Teach Online
-Database Building
and Data Retrieval
-On-the-Road with
Technology
Technology
Skills
-Operating
Systems: Microsoft Windows 7, MAC OS X
-Mobile
Computing: Apple iOS 6 for iPad 2,
Android 4.0 ICE
-Web Page
Construction: Adobe Dreamweaver CS6,
SharePoint Designer 2010
- Databases:
Microsoft Access 2013/2010
-Learning
Management Systems: Edvance360 LMS-SN, Blackboard 6
-Multi-Media
Presentations: Adobe Captivate 6, PowerPoint 2013/2010, Prezi
-Word Processing
and Spreadsheets: Microsoft Word/Excel 2013/2010, Google Docs, Open Office
- Project
Management: Microsoft Project 2010
-Webcasting: Teamviewer 8
Past &
Present Associations and Affiliations
-Appalachian
College Association, 2008-Present
-National
Association of Graduate Admission Professionals, 2006-2008
- NAFSA, Association
for International Educators, 2006-2008
- NYSCATE, an
affiliate of the International Society for Technology in Education (ISTE),
1995-2005
-New York State
School Boards Association, Voting Delegate: 2002-2005, Member: 2000-2007
Community
Service
-Staff Pastor
Parish Relations Committee, Kodak United Methodist Church, Member, Present
-Wayland-Cohocton
School Board, Wayland, NY, 2000-2008, Vice President, 2006 –2008
